Privacy Policy

1. Information We Collect

We may collect and process the following types of information about you:

• Personal Information: This includes your name, email address, phone number, case details, court date notifications, and other information you provide when signing up or interacting with our services.
• Usage Data: We collect information about how you use our service, including IP addresses, browser type, operating system, referring URLs, and interaction data.

2. How We Use Your Information

We may use your information in the following ways:

• To provide, personalise, and improve our services, including sending court date reminders and other communications you request.
• To manage our relationship with you, including responding to your queries and requests.
• To comply with legal obligations, such as maintaining records required by law.
• To protect against fraud, security breaches, and other unauthorised activity.

We will only use your information for these purposes if we have a legal basis to do so, which may include your consent, fulfilling a contract, legal compliance, or our legitimate interests.

3. Sharing Your Information

We may share your information with the following parties:

• Court Authorities: When necessary, to ensure compliance with court orders or legal requirements.
• Service Providers: We may share your information with third-party providers who assist us in delivering our services, such as IT providers, data storage, and analytics providers. We ensure all service providers adhere to strict data protection standards.
• Legal and Regulatory Authorities: We may disclose your information to law enforcement or government authorities if required by law.

We do not sell, rent, or lease your personal information to third parties.

4. International Transfers

We may store and process your information outside the UK or the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your data in accordance with UK and EU data protection standards, such as using EU Standard Contractual Clauses or transferring data to countries with adequate data protection laws.

5. Security of Your Information

We are committed to maintaining the security of your personal information. We use administrative, technical, and physical safeguards to protect your information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

6. Retention of Your Information

We retain your personal information only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. When your information is no longer required, we securely dispose of it in accordance with data retention policies and legal obligations.

7. Your Data Protection Rights

Under UK and EU data protection laws, you have the following rights regarding your personal information:

• Access: You have the right to request a copy of the information we hold about you.
• Correction: You may ask us to correct or update any inaccurate or incomplete information.
• Deletion: You have the right to request that we delete your information, subject to certain conditions.
• Restriction: You may request that we restrict the processing of your data in certain situations.
• Portability: You have the right to request that we transfer your data to another service provider.
• Objection: You may object to us processing your personal information where we rely on legitimate interests.

If you wish to exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, as required by law.

8. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, legal requirements, or other reasons. We will notify you of any significant updates by posting a notice on our website or contacting you directly, where appropriate.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

eCourtDate.uk
Email: [email protected]